The Big V Telecom brings the super-efficient and multi-tasking tool known as Big V Telecom Complaints system. It is a telecom service which takes care of all calls from the customer side.
Complaints of Big V Telecom system serves 24×7. The automated voice records always welcomes the customers, records their messages, and achieves them for the business purpose.
Businesses can program the system of Big V Telecom franchise reviews to make or response the call, send a text message to customers thanking them for their time.
The Big V Telecom product- YOCC- Your Own Calls’ Center is helping businesses across the different industries verticals to set up the call center for the franchise reviews and complaints.
Here are the 5 reasons which helps to manage the franchise network:
Multiple call handling
The franchise network is agitated with issues and when the call goes on queue that adds to their grievance. Big V Telecom Franchise helps business in giving the smooth complaint & review system with the YOCC which adds zero call waiting and can function without any human assistance.
It toggles multiple calls without any Call Waiting and this is most exciting feature of the Big V Telecom Franchise Reviews services.
The crucial aspect of franchise management is quality of service business gives. But, there is certain degree of control measure which traditional system allows the business to utilize.
The YOCC gives the full control to access all voice logs of conversation between the franchise partner and agent so that business can identify the conversation level and can check back on the service quality and response level.
Have Mobility through Mobile App
The YOCC – Your Own Calls’ Center by Big V Telecom which comes with its own mobile app for call monitoring.
This allows business to check the detail calls logs, voice logs and message details from anywhere around the world. The authority can check out the details anytime through the app access and authority can solve the issue from anywhere.
Smart Call transferred
This plays the critical role in the franchise business. As the system allows the smart call transfer feature which directly transfers the call on the representative mobile numbers if they are not available at their desks.
The YOCC system allows the business to fully customize the call routing pattern and business can customize the random pattern too.
Supports multiple language
The system lets the customer speak in any language as it supports multiple language so no linguistic barrier with the Big V Telecom- YOCC system.
The Big V Telecom franchise complaint and reviews system is a great addition to the business infrastructure. It makes the business communication pattern easy and more effective. With the Big V Telecom services you can easily check the details of customer feedbacks and grievances in a proper way.
The Big V Telecom Franchise Reviews helps to bridge the gap between the customer and client. To know more details, visit: www.bigv.in.